Privacy Policy

HomeOps is a service operated by Eunseong Samuel Lee ("Operator", "we", "our", or "us"). This Privacy Policy explains how we collect, use, and safeguard your information when you use https://www.usehomeops.com.

Effective Date: February 2026

1. Information We Collect

Information You Provide

When you submit a request, we may collect:

  • Name
  • Email address
  • Phone number
  • Service address / job location
  • Photos uploaded
  • Description of the requested service

Automatically Collected Information

We may automatically collect limited technical data such as:

  • IP address (used for service area detection)
  • Basic device/browser information
  • Usage data through analytics tools

We do not collect sensitive personal information such as government IDs, financial information, or social security numbers.

2. How We Use Your Information

We use your information to:

  • Connect you with local contractors to fulfill your request
  • Communicate regarding your service request
  • Coordinate scheduling and logistics
  • Improve our platform and operations
  • Analyze site performance and usage

We do not use your information for marketing emails.

3. How We Share Information

We may share your information only in the following cases:

  • With contractors to fulfill your requested service
  • With analytics providers (such as Vercel Analytics) to understand site usage
  • When required by law

We do not sell, rent, or trade your personal information.

We do not share personal information for advertising or marketing purposes.

4. Payments

HomeOps does not currently collect payments directly through the website. If payments are introduced in the future, they will be processed securely through a third-party payment provider, and HomeOps will not store card information.

5. Cookies and Tracking

We may use limited technologies such as:

  • Local storage
  • Analytics tools

These help improve performance and functionality. We do not use tracking cookies for advertising.

6. Data Security

We use secure infrastructure (HTTPS, trusted hosting providers) to protect your information. However, no online system can be guaranteed 100% secure.

7. Data Retention

We retain information only as long as necessary to operate the service. You may request deletion of your personal data by contacting us.

8. Your Rights

You may request to:

  • Access your data
  • Correct your data
  • Delete your data

To do so, contact us at usehomeops@gmail.com.

9. Children's Privacy

HomeOps is not intended for users under 13. We do not knowingly collect data from children.

10. Service Area

HomeOps currently operates in limited geographic areas. Access and data usage may be restricted based on location.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page.

12. Contact

HomeOps (operated by Eunseong Samuel Lee)

211 Mount Hope Ct

Lawrence, KS 66044, USA

Email: usehomeops@gmail.com